Our Services
Practical Support for Early Learning Services
From one-off coaching and training to ongoing quality partnerships, we work alongside Approved Providers, Directors, Educational Leaders, and teams to help services move from overwhelmed and reactive to calm, capable, and confident.
Our signature partnership model provides ongoing support across compliance, leadership, workforce strategy, operations, and quality improvement — giving services practical guidance, clearer systems, and a trusted team walking beside them every step of the way.
Designed for services wanting consistent guidance, clearer systems, stronger team culture, and sustainable quality improvement that lasts beyond one-off training sessions.

Supporting services across Australia to strengthen compliance, rebuild team culture, improve occupancy, and create sustainable quality systems.
- Ongoing service visits, observations, and quality reviews
- Leadership coaching and real-time problem solving
- Serious Incident management support
- Team training that strengthens accountability and practice
- HR guidance, workforce support, and difficult conversation support
- Compliance systems that reduce stress and improve consistency
- AI tools and operational strategies to help reclaim time
- Quality improvement planning and implementation support
- Access to practical tools, resources, and leadership communities

Our signature partnership model provides ongoing support across compliance, leadership, workforce strategy, operations, and quality improvement — giving services practical guidance, clearer systems, and a trusted team walking beside them every step of the way.
Designed for services wanting consistent guidance, clearer systems, stronger team culture, and sustainable quality improvement that lasts beyond one-off training sessions.

Supporting services across Australia to strengthen compliance, rebuild team culture, improve occupancy, and create sustainable quality systems.
- Ongoing service visits, observations, and quality reviews
- Leadership coaching and real-time problem solving
- Serious Incident management support
- Team training that strengthens accountability and practice
- HR guidance, workforce support, and difficult conversation support
- Compliance systems that reduce stress and improve consistency
- AI tools and operational strategies to help reclaim time
- Quality improvement planning and implementation support
- Access to practical tools, resources, and leadership communities

Our signature partnership model provides ongoing support across compliance, leadership, workforce strategy, operations, and quality improvement — giving services practical guidance, clearer systems, and a trusted team walking beside them every step of the way.
Designed for services wanting consistent guidance, clearer systems, stronger team culture, and sustainable quality improvement that lasts beyond one-off training sessions.

Supporting services across Australia to strengthen compliance, rebuild team culture, improve occupancy, and create sustainable quality systems.
- Ongoing service visits, observations, and quality reviews
- Leadership coaching and real-time problem solving
- Serious Incident management support
- Team training that strengthens accountability and practice
- HR guidance, workforce support, and difficult conversation support
- Compliance systems that reduce stress and improve consistency
- AI tools and operational strategies to help reclaim time
- Quality improvement planning and implementation support
- Access to practical tools, resources, and leadership communities

HGT EDU provides targeted coaching and mentoring for Victorian services using School Readiness Funding to strengthen educator confidence, improve practice, and support children’s learning, development, and wellbeing.
Our coaching is tailored to your service goals and priorities, supporting teachers, educators, Educational Leaders, and service leaders to turn funding intentions into practical action.

Helping Victorian services use SRF funding with clarity, purpose, and real implementation support.
- Teacher and educator coaching
- Educational leadership support
- Curriculum and pedagogy guidance
- Support to implement SRF goals
- Reflection on practice and environments
- Strategies to support children’s learning and wellbeing
- Leadership mentoring
- Practical action planning and follow-up support

Our signature partnership model provides ongoing support across compliance, leadership, workforce strategy, operations, and quality improvement — giving services practical guidance, clearer systems, and a trusted team walking beside them every step of the way.
Designed for services wanting consistent guidance, clearer systems, stronger team culture, and sustainable quality improvement that lasts beyond one-off training sessions.

Supporting services across Australia to strengthen compliance, rebuild team culture, improve occupancy, and create sustainable quality systems.
- Ongoing service visits, observations, and quality reviews
- Leadership coaching and real-time problem solving
- Serious Incident management support
- Team training that strengthens accountability and practice
- HR guidance, workforce support, and difficult conversation support
- Compliance systems that reduce stress and improve consistency
- AI tools and operational strategies to help reclaim time
- Quality improvement planning and implementation support
- Access to practical tools, resources, and leadership communities

Michelle Walsh and the HGT EDU team deliver engaging, practical and inspiring speaking engagements for early childhood conferences, professional learning events, leadership days, parent evenings, network groups and sector forums.
Our presentations are known for being real, relatable and energising — helping educators and leaders feel seen, challenged, inspired and ready to take action.

Speaking that connects with the room, shifts thinking, and gives people something practical to take away.
- Keynote presentations
- Conference presentations
- MC roles
- Leadership workshops
- Parent information sessions
- Educator professional learning sessions
- Sector reform conversations
- Custom presentations for services or organisations

Our signature partnership model provides ongoing support across compliance, leadership, workforce strategy, operations, and quality improvement — giving services practical guidance, clearer systems, and a trusted team walking beside them every step of the way.
Designed for services wanting consistent guidance, clearer systems, stronger team culture, and sustainable quality improvement that lasts beyond one-off training sessions.

Supporting services across Australia to strengthen compliance, rebuild team culture, improve occupancy, and create sustainable quality systems.
- Ongoing service visits, observations, and quality reviews
- Leadership coaching and real-time problem solving
- Serious Incident management support
- Team training that strengthens accountability and practice
- HR guidance, workforce support, and difficult conversation support
- Compliance systems that reduce stress and improve consistency
- AI tools and operational strategies to help reclaim time
- Quality improvement planning and implementation support
- Access to practical tools, resources, and leadership communities

Workforce challenges can quickly impact quality, compliance, culture, occupancy, leadership confidence and day-to-day service operations.
HGT EDU supports services and providers to create clearer workforce strategies, strengthen team structures, improve accountability, and implement practical systems that support people to do their best work.

Helping services move from staffing stress and role confusion to clearer teams, stronger systems, and better accountability.
- Workforce strategy development
- Role clarity and responsibility mapping
- Leadership structure support
- Team accountability systems
- Retention and engagement strategies
- Difficult conversation support
- HR guidance and process review
- Succession planning
- Implementation support and coaching

Our signature partnership model provides ongoing support across compliance, leadership, workforce strategy, operations, and quality improvement — giving services practical guidance, clearer systems, and a trusted team walking beside them every step of the way.
Designed for services wanting consistent guidance, clearer systems, stronger team culture, and sustainable quality improvement that lasts beyond one-off training sessions.

Supporting services across Australia to strengthen compliance, rebuild team culture, improve occupancy, and create sustainable quality systems.
- Ongoing service visits, observations, and quality reviews
- Leadership coaching and real-time problem solving
- Serious Incident management support
- Team training that strengthens accountability and practice
- HR guidance, workforce support, and difficult conversation support
- Compliance systems that reduce stress and improve consistency
- AI tools and operational strategies to help reclaim time
- Quality improvement planning and implementation support
- Access to practical tools, resources, and leadership communities

Approved Providers carry significant responsibility across governance, compliance, leadership, operations, risk, workforce, quality and service performance.
HGT EDU provides practical, strategic support for Approved Providers who want clearer oversight, stronger systems, confident leaders and a trusted early childhood team beside them.

Helping Approved Providers lead with clarity, confidence, and stronger operational oversight.
- Governance and compliance guidance
- Strategic planning
- Operational systems review
- Leadership team support
- Service approval support
- Provider approval support and training
- Risk and incident reflection
- Quality improvement planning
- Service performance support
- Support preparing for regulatory visits

Strong services need strong leaders at every level — not just one Director carrying the whole load.
HGT EDU leadership programs help service teams build confidence, role clarity, communication, accountability and practical leadership habits that strengthen culture and quality across the whole service.

Building leaders who know what to do, how to lead, and how to bring their team with them.
- The Early Childhood Leadership Program ™
- Room to Lead™ program – Team Leader training
- Director and Assistant Director development
- Educational Leadership support
- Distributed Leadership Model training, strategies & implementation
- Team accountability systems
- Communication and feedback tools
- Leadership reflection and coaching
- Practical implementation resources

The environment is often one of the biggest influences on children’s engagement, regulation, independence and learning.
HGT EDU supports services to review and strengthen indoor and outdoor environments so they are more intentional, calm, inviting, inclusive and connected to children’s interests and developmental needs.

Helping services create environments that do more than look beautiful — they support children to play, regulate, connect and learn.
- Indoor environment reviews
- Outdoor learning environment reviews
- Room layout and flow guidance
- Behaviour and regulation considerations
- Play-based learning environment support
- Inclusion and accessibility considerations
- Resource and provocations guidance
- Environment action planning
- Educator reflection and coaching

Inclusion is more than having every child in the room. It is about making sure every child feels seen, supported, understood and able to participate meaningfully.
HGT EDU supports educators and leaders to strengthen inclusive practice, adapt environments, reflect on routines, understand children’s individual needs, and build confidence in supporting diverse learners.

Helping educators move from unsure and overwhelmed to clear, capable, and responsive in their inclusion practice.
- Educator coaching and mentoring
- Inclusive practice reflection
- Environment and routine review
- Support for children with additional needs
- Behaviour and regulation strategies
- Strengths-based planning
- Team conversations and shared approaches
- Family communication support
- Practical tools and implementation guidance

HGT Quality PartnershipsTM
Our signature partnership model provides ongoing support across compliance, leadership, workforce strategy, operations, and quality improvement — giving services practical guidance, clearer systems, and a trusted team walking beside them every step of the way.
Designed for services wanting consistent guidance, clearer systems, stronger team culture, and sustainable quality improvement that lasts beyond one-off training sessions.
Supporting services across Australia to strengthen compliance, rebuild team culture, improve occupancy, and create sustainable quality systems.
- Ongoing service visits, observations, and quality reviews
- Leadership coaching and real-time problem solving
- Serious Incident management support
- Team training that strengthens accountability and practice
- HR guidance, workforce support, and difficult conversation support
- Compliance systems that reduce stress and improve consistency
- AI tools and operational strategies to help reclaim time
- Quality improvement planning and implementation support
- Access to practical tools, resources, and leadership communities

Mock Assessments
Our signature partnership model provides ongoing support across compliance, leadership, workforce strategy, operations, and quality improvement — giving services practical guidance, clearer systems, and a trusted team walking beside them every step of the way.
Designed for services wanting consistent guidance, clearer systems, stronger team culture, and sustainable quality improvement that lasts beyond one-off training sessions.

Supporting services across Australia to strengthen compliance, rebuild team culture, improve occupancy, and create sustainable quality systems.
- Ongoing service visits, observations, and quality reviews
- Leadership coaching and real-time problem solving
- Serious Incident management support
- Team training that strengthens accountability and practice
- HR guidance, workforce support, and difficult conversation support
- Compliance systems that reduce stress and improve consistency
- AI tools and operational strategies to help reclaim time
- Quality improvement planning and implementation support
- Access to practical tools, resources, and leadership communities

Our signature partnership model provides ongoing support across compliance, leadership, workforce strategy, operations, and quality improvement — giving services practical guidance, clearer systems, and a trusted team walking beside them every step of the way.
Designed for services wanting consistent guidance, clearer systems, stronger team culture, and sustainable quality improvement that lasts beyond one-off training sessions.

Supporting services across Australia to strengthen compliance, rebuild team culture, improve occupancy, and create sustainable quality systems.
- Ongoing service visits, observations, and quality reviews
- Leadership coaching and real-time problem solving
- Serious Incident management support
- Team training that strengthens accountability and practice
- HR guidance, workforce support, and difficult conversation support
- Compliance systems that reduce stress and improve consistency
- AI tools and operational strategies to help reclaim time
- Quality improvement planning and implementation support
- Access to practical tools, resources, and leadership communities

School Readiness Funding
(SRF) Coaching - Victoria
HGT EDU provides targeted coaching and mentoring for Victorian services using School Readiness Funding to strengthen educator confidence, improve practice, and support children’s learning, development, and wellbeing.
Our coaching is tailored to your service goals and priorities, supporting teachers, educators, Educational Leaders, and service leaders to turn funding intentions into practical action.
Helping Victorian services use SRF funding with clarity, purpose, and real implementation support.
- Teacher and educator coaching
- Educational leadership support
- Curriculum and pedagogy guidance
- Support to implement SRF goals
- Reflection on practice and environments
- Strategies to support children’s learning and wellbeing
- Leadership mentoring
- Practical action planning and follow-up support

Pre School Boost Programs-
South Australia
Our signature partnership model provides ongoing support across compliance, leadership, workforce strategy, operations, and quality improvement — giving services practical guidance, clearer systems, and a trusted team walking beside them every step of the way.
Designed for services wanting consistent guidance, clearer systems, stronger team culture, and sustainable quality improvement that lasts beyond one-off training sessions.

Supporting services across Australia to strengthen compliance, rebuild team culture, improve occupancy, and create sustainable quality systems.
- Ongoing service visits, observations, and quality reviews
- Leadership coaching and real-time problem solving
- Serious Incident management support
- Team training that strengthens accountability and practice
- HR guidance, workforce support, and difficult conversation support
- Compliance systems that reduce stress and improve consistency
- AI tools and operational strategies to help reclaim time
- Quality improvement planning and implementation support
- Access to practical tools, resources, and leadership communities

Speaking Engagements
Michelle Walsh and the HGT EDU team deliver engaging, practical and inspiring speaking engagements for early childhood conferences, professional learning events, leadership days, parent evenings, network groups and sector forums.
Our presentations are known for being real, relatable and energising — helping educators and leaders feel seen, challenged, inspired and ready to take action.
Speaking that connects with the room, shifts thinking, and gives people something practical to take away.
- Keynote presentations
- Conference presentations
- MC roles
- Leadership workshops
- Parent information sessions
- Educator professional learning sessions
- Sector reform conversations
- Custom presentations for services or organisations

Coaching & Mentoring
Our signature partnership model provides ongoing support across compliance, leadership, workforce strategy, operations, and quality improvement — giving services practical guidance, clearer systems, and a trusted team walking beside them every step of the way.
Designed for services wanting consistent guidance, clearer systems, stronger team culture, and sustainable quality improvement that lasts beyond one-off training sessions.

Supporting services across Australia to strengthen compliance, rebuild team culture, improve occupancy, and create sustainable quality systems.
- Ongoing service visits, observations, and quality reviews
- Leadership coaching and real-time problem solving
- Serious Incident management support
- Team training that strengthens accountability and practice
- HR guidance, workforce support, and difficult conversation support
- Compliance systems that reduce stress and improve consistency
- AI tools and operational strategies to help reclaim time
- Quality improvement planning and implementation support
- Access to practical tools, resources, and leadership communities

Workforce Strategy & Implementation
Workforce challenges can quickly impact quality, compliance, culture, occupancy, leadership confidence and day-to-day service operations.
HGT EDU supports services and providers to create clearer workforce strategies, strengthen team structures, improve accountability, and implement practical systems that support people to do their best work.
Helping services move from staffing stress and role confusion to clearer teams, stronger systems, and better accountability.
- Workforce strategy development
- Role clarity and responsibility mapping
- Leadership structure support
- Team accountability systems
- Retention and engagement strategies
- Difficult conversation support
- HR guidance and process review
- Succession planning
- Implementation support and coaching

Professional Development
Our signature partnership model provides ongoing support across compliance, leadership, workforce strategy, operations, and quality improvement — giving services practical guidance, clearer systems, and a trusted team walking beside them every step of the way.
Designed for services wanting consistent guidance, clearer systems, stronger team culture, and sustainable quality improvement that lasts beyond one-off training sessions.
Supporting services across Australia to strengthen compliance, rebuild team culture, improve occupancy, and create sustainable quality systems.
- Ongoing service visits, observations, and quality reviews
- Leadership coaching and real-time problem solving
- Serious Incident management support
- Team training that strengthens accountability and practice
- HR guidance, workforce support, and difficult conversation support
- Compliance systems that reduce stress and improve consistency
- AI tools and operational strategies to help reclaim time
- Quality improvement planning and implementation support
- Access to practical tools, resources, and leadership communities

Approved Provider Support
Approved Providers carry significant responsibility across governance, compliance, leadership, operations, risk, workforce, quality and service performance.
HGT EDU provides practical, strategic support for Approved Providers who want clearer oversight, stronger systems, confident leaders and a trusted early childhood team beside them.
Helping Approved Providers lead with clarity, confidence, and stronger operational oversight.
- Governance and compliance guidance
- Strategic planning
- Operational systems review
- Leadership team support
- Service approval support
- Provider approval support and training
- Risk and incident reflection
- Quality improvement planning
- Service performance support
- Support preparing for regulatory visits

Leadership Programs for Service Teams
Strong services need strong leaders at every level — not just one Director carrying the whole load.
HGT EDU leadership programs help service teams build confidence, role clarity, communication, accountability and practical leadership habits that strengthen culture and quality across the whole service.
Building leaders who know what to do, how to lead, and how to bring their team with them.
- The Early Childhood Leadership Program ™
- Room to Lead™ program – Team Leader training
- Director and Assistant Director development
- Educational Leadership support
- Distributed Leadership Model training, strategies & implementation
- Team accountability systems
- Communication and feedback tools
- Leadership reflection and coaching
- Practical implementation resources

Environment Design
Support
The environment is often one of the biggest influences on children’s engagement, regulation, independence and learning.
HGT EDU supports services to review and strengthen indoor and outdoor environments so they are more intentional, calm, inviting, inclusive and connected to children’s interests and developmental needs.
Helping services create environments that do more than look beautiful — they support children to play, regulate, connect and learn.
- Indoor environment reviews
- Outdoor learning environment reviews
- Room layout and flow guidance
- Behaviour and regulation considerations
- Play-based learning environment support
- Inclusion and accessibility considerations
- Resource and provocations guidance
- Environment action planning
- Educator reflection and coaching


Whether you need one-off support or an ongoing partnership, we’re here to help.



